Care notes are the smallest big feature.
The thing nobody tells you about lending: there's almost always one tiny gotcha that needs to be passed along.
Read →Quiet posts about what we're learning. Design choices we second-guess in public, things we change our minds about, beta findings, the occasional rant about marketplaces.
The thing nobody tells you about lending: there's almost always one tiny gotcha that needs to be passed along.
Read →We banned every red badge from the incident flow. The data on what happens when you do is surprising.
Read →The cap looks arbitrary. It isn't. It's the number where the small-group dynamics still work.
Read →If the model gets the title wrong, the experience falls apart. So we built a "Not quite" branch that's almost as fast as the right answer.
Read →We thought "block of neighbors" would be the killer Fold. Turns out grown siblings are the breakout audience.
Read →A meditation on Etsy, Craigslist, and why your great-aunt's bread machine doesn't belong on either of them.
Read →One short post a month — design notes, beta findings, the occasional reading list. Never a "growth update".